Why is Health and Safety Important in the Workplace?

Magda Karon is Clayton Glass’ highly-regarded Health and Safety Officer, and has been for the last 12 years. I sat down with Magda for an interview about all things health and safety. Plus: the importance of health and safety in the workplace, her exciting Clayton Glass journey, her favourite animals – and loads more…

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The Secret to Outstanding Customer Service

The Secret to Outstanding Customer Service: Meet Joanne

Joanne Honour is the Customer Service Manager here at Clayton Glass, and has been with us for 16 years. I recently caught up with Joanne to talk about the secret to providing outstanding customer service, Clayton Glass, ‘the Clayton difference’ and more…

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Clayton Glass Academy: Second Phase Announced in Partnership with Derwentside College

Clayton Glass has announced that it will be taking on more applicants from Consett-based college – Derwentside College. “We are delighted to continue this fruitful partnership” said Clayton Glass Managing Director, Ryan Green.

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Top 10: Most Beautiful Glass Buildings in the World

Glass is one of the most desirable building materials in modern times. To expand, when it comes to designing a structure that is both energy-efficient and aesthetically pleasing in equal measure, glass is often the answer. No matter whether you be an artist, or an architect. Let’s count down the top 10 most beautiful glass buildings in the world today…


Please note: all choices are the opinion of this writer.


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SALE OF ROMAG

Clayton Glass has today announced the sale and disposal of Romag Ltd and Romag PPM Ltd, the specialist glass processing business to FCFM Group, an Investment Group.

In the period of ownership both businesses have benefited from some significant synergies, however we believe that the future path for both businesses would be better as solo operations.

The Clayton team will return their efforts 100% in Clayton Glass, whilst Romag will maintain its current management structure with new owners and further investment.

SEVERE WEATHER DISRUPTION

Due to the continued severe weather conditions across the country and particularly in the North of England and Scotland this morning, we are still experiencing disruption to deliveries and staff being physically able to get to our site today.

We are working on despatching the vehicles with some limited success so far today. We have organised transportation for staff, so hope to have a stronger presence in the office today to process orders and answer queries etc we will try keep you updated as the day and weather evolves.

Plans are underway to work throughout the weekend to recoup the last days. If you are able to take a delivery at the weekend, please get in touch.

If you are unable to get through to the office on 01207 288200 and need to contact someone urgently please call either:

Michael Thompson 07971 796148

Jason McCabe 07971 617527

Ryan Green 07766 697239

IMPORTANT NEWS FOR STILLAGE DROP CUSTOMERS

To aid our growth we’ll be making some significant investments in the distribution side of our business this year, and to safeguard some of this investment we’re introducing a new electronic method of tracking stillages. 

Whilst no action is necessary from the vast majority of customers we’d ask that all stillage drop accounts read this information carefully and adhere to the guidelines as outlined for the temporary retention of Clayton Glass stillages. 

Stillage tracking

Team strengthened for 2018 growth plans

As we look forward to a year of significant growth here at Clayton Glass, we’re making a few changes to the structure and team in order to strengthen some key areas.

We’ve recently bolstered the planning team with the internal appointment of Claire Fox as Production Planner, focused on pre checking, capacity management, Electronic Data Interfacing and batching. Over the coming months we aim to move past 80% of order transactions being electronic, speeding up the process and improving accuracy all round. Claire’s role is backfilled by Les Rowe, a long time Clayton alumnus who joins us with 20+ years’ experience in the industry so a real and immediate asset to the team.

In the factory, from next week we will introduce a Night shift Despatch and Site Manager, a wholly new role introduced in the light of our evolving customer base and the need to make and despatch more product, more accurately, to stricter timescales and right around the clock.

Our warehouse facility is undergoing a total transformation, fully racked out throughout and almost tripling the amount of available storage in a wholly new structure and layout. Coupled with this is a major stillage investment program, not only in the assets themselves but with new scanning software allowing us to pinpoint the whereabouts of every frame by its unique reference number – more on this to follow and how it affects you as a customer.

With over £5m invested in plant and machinery in recent years and plenty of capacity there’s very little to do machining wise, so in terms of the basics of cutting ,toughening, assembly etc, we will just be refining what we do and of course recruiting where necessary.

Following on from challenging 2017, this year looks set to be a very positive one and I hope with these appointments and structural changes we can bring success for both the business and our customers, who will see notably earlier deliveries, a zero missing policy and a faster response from our customer service teams all round.

 

AUTUMN – GLAZING VIEWING CRITERIA

As we move again towards the colder shorter days, and low light of Autumn we’re reminded of the seasonal glass issues that this time of year can bring for installers. Last Autumn we published some guidelines on external condensation, we hope you found this useful and its posted again here as a reminder.

This year I’d briefly like to look at the effect of the morning and evening sun, its temporary effect on the visuals of installed glass and thus the importance of glass manufacturer, installer and customer all operating to the same standardised inspection criteria.

This really struck me whilst driving home in bright Autumn sun, through a tree lined street last week. I became suddenly aware that the sky was teaming with thousands, millions of particles – it literally looked like the attack of the midgies. Tiny flies, grains of dust, and pollen were shining like millions of little lights in front of me and for a second it was a bit alarming, as if an insects nest had been disturbed and they were swarming all over.

Suddenly the sun went behind a tree and it all disappeared, instantly.  When the bright and direct light disappeared, so did the flies. Or actually they didn’t –  it just dawned on me that they are always there, it’s just only under extreme lighting conditions could they be seen so vividly.

This incident brought to mind the problems that can be associated with glass units, when viewed in extreme light.

It’s the time of year where we are getting a few instances each week where we are being asked for replacements due to marks in cavity, from installations many months previous. The home owner was assumedly happy with their glass and windows for several months, but on certain days, at certain times of year and from certain angles small marks, streaks or other visual effects are apparent.

The Glass & Glazing Federation inspection criteria to which we adhere says of viewing conditions:

 ‘Do so in natural daylight, but not directly towards the sun and with no visible moisture on the surface of the glass’

Ignoring these instructions and viewing in direct sunlight, and especially at an oblique angle to the glass, will almost certainly result in otherwise invisible visual effects being noticeable, such as:

  • A bloom or haze illuminating the cavity (This is the low E surface catching the light)
  • Milky or dusty appearance
  • The accentuation of small scratches and particles

Just a reminder therefore to encourage all staff and customers to be aware of and to follow these instructions when considering whether a unit should be replaced not. We often offer site visits but are told only to come at certain times of the day when the sun is round – this should always ring alarm bells.

  • View in daylight but not direct sunlight
  • View at right-angles to the glass, from 2 metres
  • Look through not at the glass

If these instructions are not followed properly, then almost certainly both installer and IGU supplier are going to spend time and money which could be avoided with the right understanding of inspection criteria.

http://www.ggf.org.uk/publication/quality_of_vision_double_glazing

SILICONE CONTAMINATION ON SELF CLEANING GLASS

99% of installations of true self cleaning glass are problem free. However, have you installed any self cleaning glass that isn’t working as expect?

The self clean coating is produced on state of the art coating plants, and rarely is the source of any issue. More likely are external factors, such as contamination on the face of the glass, stopping it working. This can be many causes, from tree sap, to heavy dust or silicone (during the installation process).

Below is a useful video, illustrating the affect on the glass when the external face has been contaminated with silicone. The glass no longer ‘sheets’ but forms ‘beads’. This is one of the most common causes of issues with installations incorporating self cleaning glass.

If you require any further advise, please contact one of our team on 01207 288200.

 

 


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