TAGGED POSTS / customer

Lead Times Temporarily Increased Due to Employees Self-Isolating

High levels of staff self-isolation, particularly in our two Northeast facilities, has led to increased difficulty in meeting lead times. With more than 50 staff currently self-isolating across these two sites, we are having to decrease capacity and increase lead times to ensure we protect your supply.

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How to Provide the Best Customer Service

How to provide the best customer service: Meet Sarah

Sarah Butterfield is one of our Customer Service Representatives at Clayton Glass. Today, Sarah tells us all about: the reason she chose to pursue a career in customer service, how to provide the best customer service, as well as her dream holiday destinations and more…

 

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