CATEGORY / Clayton

An open letter to the wider Fenestration Industry

We write this letter as a collective of nineteen independent fenestration companies, spanning all shapes, sizes, and different specialisms within the supply chain.

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Lead Times Temporarily Increased Due to Employees Self-Isolating

High levels of staff self-isolation, particularly in our two Northeast facilities, has led to increased difficulty in meeting lead times. With more than 50 staff currently self-isolating across these two sites, we are having to decrease capacity and increase lead times to ensure we protect your supply.

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Clayton Glass in New Partnership with Logistics and Transport Company: The Silver X Group

Clayton Glass in New Partnership with Logistics and Transport Company: The Silver X Group

Clayton Glass can today announce that we have signed a 5-year transport deal with Nottinghamshire-based transport and logistics firm The Silver X Group, with the hopes that their logistical expertise will boost our delivery capabilities out of our Huthwaite site.

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We’re Supporting a Cycle to Work Scheme!

From yesterday (Monday 8th March 2021) we can announce that we have introduced a brand-new cycle-to-work scheme in partnership with Cycle Solutions!

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Introducing Your IGU Manufacturer of the Year 2020: Clayton Glass

Last night it was announced that for the 2nd year running Clayton Glass are the joint winners of the ‘IGU Manufacturer of the Year’ award in the National Fenestration Awards!

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2019 CHRISTMAS DELIVERY TIMES

Please note our Christmas shutdown this year will run from Friday 20th December until Monday 6th January. To reiterate, our last delivery day in 2019 will be Friday December 20th, although volumes dependent we may well bring forward any orders for this day to minimise deliveries, especially distance on the last day.

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Why is Health and Safety Important in the Workplace?

Magda Karon is Clayton Glass’ highly-regarded Health and Safety Officer, and has been for the last 12 years. I sat down with Magda for an interview about all things health and safety. Plus: the importance of health and safety in the workplace, her exciting Clayton Glass journey, her favourite animals – and loads more…

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The Secret to Outstanding Customer Service

The Secret to Outstanding Customer Service: Meet Joanne

Joanne Honour is the Customer Service Manager here at Clayton Glass, and has been with us for 16 years. I recently caught up with Joanne to talk about the secret to providing outstanding customer service, Clayton Glass, ‘the Clayton difference’ and more…

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AUTUMN – GLAZING VIEWING CRITERIA

As we move again towards the colder shorter days, and low light of Autumn we’re reminded of the seasonal glass issues that this time of year can bring for installers. Last Autumn we published some guidelines on external condensation, we hope you found this useful and its posted again here as a reminder.

This year I’d briefly like to look at the effect of the morning and evening sun, its temporary effect on the visuals of installed glass and thus the importance of glass manufacturer, installer and customer all operating to the same standardised inspection criteria.

This really struck me whilst driving home in bright Autumn sun, through a tree lined street last week. I became suddenly aware that the sky was teaming with thousands, millions of particles – it literally looked like the attack of the midgies. Tiny flies, grains of dust, and pollen were shining like millions of little lights in front of me and for a second it was a bit alarming, as if an insects nest had been disturbed and they were swarming all over.

Suddenly the sun went behind a tree and it all disappeared, instantly.  When the bright and direct light disappeared, so did the flies. Or actually they didn’t –  it just dawned on me that they are always there, it’s just only under extreme lighting conditions could they be seen so vividly.

This incident brought to mind the problems that can be associated with glass units, when viewed in extreme light.

It’s the time of year where we are getting a few instances each week where we are being asked for replacements due to marks in cavity, from installations many months previous. The home owner was assumedly happy with their glass and windows for several months, but on certain days, at certain times of year and from certain angles small marks, streaks or other visual effects are apparent.

The Glass & Glazing Federation inspection criteria to which we adhere says of viewing conditions:

 ‘Do so in natural daylight, but not directly towards the sun and with no visible moisture on the surface of the glass’

Ignoring these instructions and viewing in direct sunlight, and especially at an oblique angle to the glass, will almost certainly result in otherwise invisible visual effects being noticeable, such as:

  • A bloom or haze illuminating the cavity (This is the low E surface catching the light)
  • Milky or dusty appearance
  • The accentuation of small scratches and particles

Just a reminder therefore to encourage all staff and customers to be aware of and to follow these instructions when considering whether a unit should be replaced not. We often offer site visits but are told only to come at certain times of the day when the sun is round – this should always ring alarm bells.

  • View in daylight but not direct sunlight
  • View at right-angles to the glass, from 2 metres
  • Look through not at the glass

If these instructions are not followed properly, then almost certainly both installer and IGU supplier are going to spend time and money which could be avoided with the right understanding of inspection criteria.

http://www.ggf.org.uk/publication/quality_of_vision_double_glazing

SILICONE CONTAMINATION ON SELF CLEANING GLASS

99% of installations of true self cleaning glass are problem free. However, have you installed any self cleaning glass that isn’t working as expect?

The self clean coating is produced on state of the art coating plants, and rarely is the source of any issue. More likely are external factors, such as contamination on the face of the glass, stopping it working. This can be many causes, from tree sap, to heavy dust or silicone (during the installation process).

Below is a useful video, illustrating the affect on the glass when the external face has been contaminated with silicone. The glass no longer ‘sheets’ but forms ‘beads’. This is one of the most common causes of issues with installations incorporating self cleaning glass.

If you require any further advise, please contact one of our team on 01207 288200.

 

 


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