Clayton Glass has today announced the sale and disposal of Romag Ltd and Romag PPM Ltd, the specialist glass processing business to FCFM Group, an Investment Group.

In the period of ownership both businesses have benefited from some significant synergies, however we believe that the future path for both businesses would be better as solo operations.

The Clayton team will return their efforts 100% in Clayton Glass, whilst Romag will maintain its current management structure with new owners and further investment.


Due to the continued severe weather conditions across the country and particularly in the North of England and Scotland this morning, we are still experiencing disruption to deliveries and staff being physically able to get to our site today.

We are working on despatching the vehicles with some limited success so far today. We have organised transportation for staff, so hope to have a stronger presence in the office today to process orders and answer queries etc we will try keep you updated as the day and weather evolves.

Plans are underway to work throughout the weekend to recoup the last days. If you are able to take a delivery at the weekend, please get in touch.

If you are unable to get through to the office on 01207 288200 and need to contact someone urgently please call either:

Michael Thompson 07971 796148

Jason McCabe 07971 617527

Ryan Green 07766 697239


To aid our growth we’ll be making some significant investments in the distribution side of our business this year, and to safeguard some of this investment we’re introducing a new electronic method of tracking stillages. 

Whilst no action is necessary from the vast majority of customers we’d ask that all stillage drop accounts read this information carefully and adhere to the guidelines as outlined for the temporary retention of Clayton Glass stillages. 

Stillage tracking

Team strengthened for 2018 growth plans

As we look forward to a year of significant growth here at Clayton Glass, we’re making a few changes to the structure and team in order to strengthen some key areas.

We’ve recently bolstered the planning team with the internal appointment of Claire Fox as Production Planner, focused on pre checking, capacity management, Electronic Data Interfacing and batching. Over the coming months we aim to move past 80% of order transactions being electronic, speeding up the process and improving accuracy all round. Claire’s role is backfilled by Les Rowe, a long time Clayton alumnus who joins us with 20+ years’ experience in the industry so a real and immediate asset to the team.

In the factory, from next week we will introduce a Night shift Despatch and Site Manager, a wholly new role introduced in the light of our evolving customer base and the need to make and despatch more product, more accurately, to stricter timescales and right around the clock.

Our warehouse facility is undergoing a total transformation, fully racked out throughout and almost tripling the amount of available storage in a wholly new structure and layout. Coupled with this is a major stillage investment program, not only in the assets themselves but with new scanning software allowing us to pinpoint the whereabouts of every frame by its unique reference number – more on this to follow and how it affects you as a customer.

With over £5m invested in plant and machinery in recent years and plenty of capacity there’s very little to do machining wise, so in terms of the basics of cutting ,toughening, assembly etc, we will just be refining what we do and of course recruiting where necessary.

Following on from challenging 2017, this year looks set to be a very positive one and I hope with these appointments and structural changes we can bring success for both the business and our customers, who will see notably earlier deliveries, a zero missing policy and a faster response from our customer service teams all round.



As we move again towards the colder shorter days, and low light of Autumn we’re reminded of the seasonal glass issues that this time of year can bring for installers. Last Autumn we published some guidelines on external condensation, we hope you found this useful and its posted again here as a reminder.

This year I’d briefly like to look at the effect of the morning and evening sun, its temporary effect on the visuals of installed glass and thus the importance of glass manufacturer, installer and customer all operating to the same standardised inspection criteria.

This really struck me whilst driving home in bright Autumn sun, through a tree lined street last week. I became suddenly aware that the sky was teaming with thousands, millions of particles – it literally looked like the attack of the midgies. Tiny flies, grains of dust, and pollen were shining like millions of little lights in front of me and for a second it was a bit alarming, as if an insects nest had been disturbed and they were swarming all over.

Suddenly the sun went behind a tree and it all disappeared, instantly.  When the bright and direct light disappeared, so did the flies. Or actually they didn’t –  it just dawned on me that they are always there, it’s just only under extreme lighting conditions could they be seen so vividly.

This incident brought to mind the problems that can be associated with glass units, when viewed in extreme light.

It’s the time of year where we are getting a few instances each week where we are being asked for replacements due to marks in cavity, from installations many months previous. The home owner was assumedly happy with their glass and windows for several months, but on certain days, at certain times of year and from certain angles small marks, streaks or other visual effects are apparent.

The Glass & Glazing Federation inspection criteria to which we adhere says of viewing conditions:

 ‘Do so in natural daylight, but not directly towards the sun and with no visible moisture on the surface of the glass’

Ignoring these instructions and viewing in direct sunlight, and especially at an oblique angle to the glass, will almost certainly result in otherwise invisible visual effects being noticeable, such as:

  • A bloom or haze illuminating the cavity (This is the low E surface catching the light)
  • Milky or dusty appearance
  • The accentuation of small scratches and particles

Just a reminder therefore to encourage all staff and customers to be aware of and to follow these instructions when considering whether a unit should be replaced not. We often offer site visits but are told only to come at certain times of the day when the sun is round – this should always ring alarm bells.

  • View in daylight but not direct sunlight
  • View at right-angles to the glass, from 2 metres
  • Look through not at the glass

If these instructions are not followed properly, then almost certainly both installer and IGU supplier are going to spend time and money which could be avoided with the right understanding of inspection criteria.


99% of installations of true self cleaning glass are problem free. However, have you installed any self cleaning glass that isn’t working as expect?

The self clean coating is produced on state of the art coating plants, and rarely is the source of any issue. More likely are external factors, such as contamination on the face of the glass, stopping it working. This can be many causes, from tree sap, to heavy dust or silicone (during the installation process).

Below is a useful video, illustrating the affect on the glass when the external face has been contaminated with silicone. The glass no longer ‘sheets’ but forms ‘beads’. This is one of the most common causes of issues with installations incorporating self cleaning glass.

If you require any further advise, please contact one of our team on 01207 288200.




Despite the performance of our glass roof and other products continually increasing, for several years now we have been seeing falling order values in our markets be it through net shaped pricing, overall size or headline metre square rates. We understand this – it’s just business and like everyone else in the fenestration industry we remain focused on improving the value to our customer, controlling costs and helping you to differentiate your business with our class leading products such as Ultra 86.

Recently however we’re seeing a specific shift in the glass roof market, with hybrid, lantern and other systems joining the glass mix we process and deliver nationwide as part of our SMARTGLASS offering. Whilst these less traditional product lines are undoubtedly sales opportunities, they’re also highly challenging as we see a whole new product stream of small glass orders making up an increasing part of our busy daily delivery commitments.

These smaller orders usually have exactly the same demands in terms of lead time, geography, site locations etc, but they just tend to attract less sales value per delivery drop. Given our logistic costs are more or less fixed per drop as opposed to value of that drop, the net result is a huge imbalance in delivery cost vs delivered value.

We need to address both overall and on an order by order basis to remain a sustainable and important part of the supply chain for these low glass content installations.

We trust you will understand that delivering a one off chargeable unit or a small order to any UK postcode without fixed contribution to the cost of getting it there is simply not viable, and will work with us in maintaining our element of the supply chain to everyone’s benefit.  There are of course opportunities to fulfil these orders and avoid the unnecessary costs for all parties and this would remain our first option.

Advance, delay or combine a delivery, order side wall glass to accompany the roof glass, or even collect. We remain on hand to offer advice in combining delivery days etc and how to ‘play the system’ to minimise any impact, but we reluctantly advise orders placed from August 7th we will be implementing a delivery surcharge of £60 for all orders under £250 in attempt to make these sales viable to us.

Thank you in advance for your continued support.

A link to this document, for onward circulation as necessary.

Small Order Surcharge July 17


We’ve updated our delivery days by postcode for conservatory roof glass orders, along with adding some additional added value services such as Pre 10 and AM delivery options, delivery on non-scheduled is also an option – effectively leading to reduced lead times. We remain the only roof glass manufacturer to offer a complete UK wide delivery service. Please take time to read, and circulate within your business, the two documents below:

SMARTGLASS Postcode Delivery Days July 17

SMARTGLASS Logistics August 2017


Following our ongoing investment program and a review of manual handling procedures, we’ve updated our guideline for maximum IGU sizes. Please download the attached document for your reference and circulate as relevant within your business.

Note: Maximum SMARTGLASS conservatory roof glass sizes are unchanged.


It’s a key part of our offering that our customers have full and direct access to our management team and the various functions and departments.

As such we’ve updated our key contacts list and phone numbers, please take the time to download our key contacts list and distribute to the people who may find this of relevance in your business.

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